Reviews

Makin Mattresses invites all of their customers to participate in a satisfaction survey following their purchase. Customer Service and satisfaction of purchase is of utmost importance to Makin Mattresses, and we invite you to browse the following statements. All statements are actual, authentic, genuine reviews taken from that survey.

Please pass on to your manager my absolute pleasure with the whole experience of my recent purchase. Every person from Maxine Wedderburn in the store, to the sales staff on the telephone and delivery men was a total pleasure to deal with (in spite of me changing my order slightly) and as for the product itself – perfection! I have never enjoyed such courtesy, efficiency and outcome satisfaction with any other retailer in any sphere and I ensure that I recommend Makin Mattresses to all my friends and acquaintances. Best wishes Christine

Purchased a Double Duet 4000 Firm Mattress, from Makin Mattresses South Brisbane

“Quality. Having purchased before I know the quality, price and comfort are all there, also being able to say what you want, and Makin Mattresses customising it to what you want exactly

Purchased a Queen Bellissimo Duet Soft mattress, from Makin Mattresses Adelaide

“The Nerang store was easy to locate with great parking, on entry into the store staff made you feel welcome and ready to assist with their product knowledge to help suit your needs. Peter was very understanding and showing me the best mattresses & pillows for maximum comfort. I am very happy with the purchase of my pocket spring firm mattress and the visco memory foam pillows, “BELLISSIMO” the best nights sleep and comfort I have ever experienced. Thank You Makin Mattresses

Purchased a Queen Bellissimo Duet Firm mattress, Queen Bellissimo (Linen) Bundle and three pillows, from Makin Mattresses Gold Coast

“We have trucks and I have previously purchased two specially made mattress for our prime movers. In this industry we need quality sleep with the miles we do and it is a pleasure to go to bed at night and sleep on these mattress and get a good night sleep. We would certainly go back to your store as we are very satisfied customers.”

Purchased a Custom Made Natural Comfort Wool mattress, from Makin Mattresses South Brisbane

“We value to buy directly from a local manufacturer, who use quality materials, at a competitive price. The vendor was patient, very knowledgeable and clear. The Bellissimo 5-Year Comfort Promise is a great bonus. We tried a number of mattresses from other vendors before visiting Makin Mattresses’s store, and we were very impressed by the mattresses.”

Purchased a Queen Bellissimo Duo 4000 mattress, from Makin Mattresses Newcastle

“The professional salespeople made it easy to purchase, will be recommending to all my friends, we’re very happy!”

Purchased a Queen Bellissimo Duo 2000 mattress, from Makin Mattresses Albury

“I was given all the information that I needed to know about each bed that I looked at and the decision was left up to me which one I decided on, there was no push towards any of the beds but the thing that was said was which one do you feel most comfortable to me. They also gave me space to make my decision. Great staff.”

Purchased a Queen Chirofirm mattress and base, from Makin Mattresses North Brisbane

“Excellent customer service from entering the store through to and including delivery of the mattress/bed base”

Purchased a King Duo Firm mattress and base, from Makin Mattresses Adelaide

“Whenever we have needed a mattress for ourselves or the family we have not worried about going anywhere else except to go direct to Makin Mattresses and I have recommended acquaintances to do the same.”

Purchased a Queen Indulgence Plus mattress, from Makin Mattresses Gold Coast

“With the purchase of our new home we have been on a furniture spending spree buying upgrades. Of all the purchases we have made, the customer service and delivery performance the Newcastle team showed was absolutely perfect. They didn’t have the mattress I wanted in stock when I walked in, and I explained that I needed delivery before the coming weekend, your team made my mattress that night, and delivered it (to the very minute that they said the truck would be there) at 6.45 the following morning. If I could translate the professionalism and customer service focus I experienced from MM into my own industry (steel) I would be a very happy camper indeed. I have since given glowing recommendations of MM Newcastle to every single one of my friends and relatives that care to listen. Thank you guys very much for your help, and the wife and I have discussed it and decided that in 6 years when we replace the mattress we will be spending a lot more and going the luxury option!!”

Purchased a King Siesta mattress, from Makin Mattresses Newcastle

“I liked the low pressure sales approach. The mattress is everything we could have wished for; I especially liked the separate pillow-top.”

Purchased a Queen Chirofirm mattress, from Makin Mattresses Gold Coast

“I walked into the Adelaide store towards the end of the day, not sure what I was looking for. After speaking with Kay I really learned a thing or two about the quality of mattresses and the shocking tricks that are used to sell other popular mattresses. I found a mattress that was perfect for me and fit my price range. Customer service played a huge role as well as new knowledge and of course comfort.”

Purchased a Queen Natural Comfort Wool & Latex mattress & pillow, from Makin Mattresses Adelaide

“The process of purchasing my mattress was very straightforward, delivery was on time, the staff were friendly, and it all took place very quickly; no issues or problems experienced. Keep up the good work! Will recommend to others.”

Purchased a Double Siesta Plus mattress, from Makin Mattresses North Brisbane

“Overall experience was excellent and will recommend to family and friends. Since sleeping on my Queen Bellissimo mattress I wake up pain free.”

Purchased a Queen Bellissimo Duo Soft mattress, from Makin Mattresses Newcastle

“The price, comfort, quality was why we bought with you guys. Our Sales guy Jarad was excellent I was so happy with him he looked after our every need and explained things so well to us. We have 4 children and a few beds to get in our life time so being so happy with our 1st buy with Jared has made as feel at ease for further buys with you guys. Look forward to spending with you soon. Thanks so much.”

Purchased a Queen Siesta Plus mattress, from Makin Mattresses South Brisbane

“All up it was an easy experience. We were in and out in an about an hour and left with our new bed. Thanks to all the staff that helped us on the day.”

Purchased a Queen Duet Firm mattress, from Makin Mattresses Canberra

“Honestly, having shopped around previously at Harvey Norman, Super Amart, Captain Snooze etc I was not that impressed with their service and the costs were too high for not only the mattress but possible delivery. In the end, once I heard about Makin Mattresses and visited the store, I was impressed not only with price, being locally made, possible delivery fees (which we didn’t use in end as we picked up) but I appreciated talking to someone who dealt with mattresses and knew how to help. No disrespect to other businesses and their staff but it was nice to come to someone who specialised solely in mattresses at an affordable price due to such an extensive range. You made it easy. Much appreciated to buy 2 single mattresses for the twins. When we a new queen bed mattress we will visit again.”

Purchased a Single Perfect Posture mattress, from Makin Mattresses South Brisbane

“Good price great product excellent service locally made in influenced by decision. I tell all my friends often about my dealings with your company. After 11years in retail management it’s nice to see a company excelling in customer service.”

Purchased a King Natural Comfort Wool Latex mattress, from Makin Mattresses Newcastle

“Very happy with our purchase! Have had mattress now for almost a month and now experience QUALITY sleep. No more nights of tossing and turning from springs digging in or trying to get comfortable. Would HIGHLY recommend Makin Matresses to anyone who was in the market for a new mattress. Oh, and the new pillows are just amazing. Will never go back now…”

Purchased a Queen Duet Medium mattress, from Makin Mattresses Gold Coast

“We wanted to know that it was a quality product and having it made by those selling the product was the draw card for us. The prices were great and a fantastic range to test out. The service and helpfulness of the person in the store was impressive to us and they were great with answering questions regarding the products available.”

Purchased a Queen Natural Comfort Wool mattress & Removable Pillow Top, from Makin Mattresses Canberra