Get a chance to win a Bellissimo Bed Linen Pack worth $240 by completing this survey. All responses will remain confidential. Your feedback about our products, stores and your purchase experience is important to us and assist us to create better shopping experience. Store visited —Please choose an option—AdelaideAlburyBrisbane NorthBrisbane SouthCanberraGold CoastSandringhamThomastownNewcastlePerthOnline Age bracket? —Please choose an option—18-28 yrs29-39 yrs40-54 yrs55-70 yrsover 71 yrsrather not say How did you hear about us? Facebook/Instagram advertisingTv/Radio AdvertsPurchased before or been referred by a friendOnline Google Search/ReviewsDriven past the storeOther How long ago did you purchase your previous mattress? —Please choose an option—1-2 yrs3-5 yrs6-10 yrsMore than 10 yrs agoThis is the first time I've bought a new mattress Which brand was your last mattress? —Please choose an option—Makin MattressesSealySleepmakerKing KoilTempurKing KoilMattress In BoxIkeaSertaOther Why did you buy a new mattress? —Please choose an option—Old mattress saggy and uncomfortableOld mattress damaged or unsanitaryTrouble sleepingNeed mattress for visitors or spare roomNeed mattress for caravan or boatNeed mattress for child / childrenToo hotOther Have you or someone you know purchased from Makin Mattresses previously? YesNo What was the most important factor in your decision to visit the Makin Mattresses store? —Please choose an option—Online ReviewsReferral from family / friendsMakin Mattresses' differences compared to other competitorsAdvertising'Choice' recommendationLocation of storeOther What was the most important factor in your decision to purchase your new mattress? Double SidedPriceComfortQualityLocally madeAdvice from staffAbility to customise Were there any other influencing factors? Did you visit the Makin Mattresses website before coming in store? YesNo Did you find the Makin Mattresses website easy to navigate? YesNoNot Applicable In the past month have you seen a Makin Mattresses Television commercial? YesNo In the past month have you heard a Makin Mattresses Radio commercial? YesNo Please rate your overall satisfaction of the following Courtesy and friendliness of the staff PoorBelow AverageGoodAbove AverageExcellent Availability of the product PoorBelow AverageGoodAbove AverageExcellent Please rate your overall satisfaction with their product knowledge PoorBelow AverageGoodAbove AverageExcellent Understanding of your needs PoorBelow AverageGoodAbove AverageExcellent Please rate your experience with our delivery service PoorBelow AverageGoodAbove AverageExcellentNot Applicable