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Reviews

Makin Mattresses invites all of their customers to participate in a satisfaction survey following their purchase.

The following statements are actual, authentic, genuine reviews taken from that survey.

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The price, comfort, quality was why we bought with you guys. Our Sales guy Jarad was excellent I was so happy with him he looked after our every need and explained things so well to us. We have 4 children and a few beds to get in our life time so being so happy with our 1st buy with Jared has made as feel at ease for further buys with you guys. Look forward to spending with you soon. Thanks so much

Purchased a Queen Siesta Plus mattress from Makin Mattresses South Brisbane

Our mistake was not buying a bed sooner, now we have a comfortable bed - thank you!

Purchased a Queen Duo Soft from Makin Mattresses South Brisbane

Excellent customer service from entering the store through to and including delivery of the mattress/bed base

Purchased a King Duo Firm mattress and base from Makin Mattresses Adelaide

We wanted to know that it was a quality product and having it made by those selling the product was the draw card for us. The prices were great and a fantastic range to test out. The service and helpfulness of the person in the store was impressive to us and they were great with answering questions regarding the products available

Purchased a Queen Natural Comfort Wool mattress & Removable pillow top from Makin Mattresses Canberra

It was a good price, better than other shops we had been to, thank you.

Purchased a Double Siesta mattress from Makin Mattresses Adelaide

I was very happy with my experience purchasing a mattress, I felt I was given sound advice without any nonsense sales talk.

Purchased a King Single Siesta Plus mattress from Makin Mattresses Adelaide

We dealt with Tom from the store and he was very helpful. I have not been to a retail store with his level of customer service for a long time. I was refreshing to see. Thanks Tom!

Purchased a King Indulgence Plus mattress with Four Drawer base from Makin Mattresses Canberra

All up it was an easy experience. We were in and out in an about an hour and left with our new bed. Thanks to all the staff that helped us on the day.

Purchased a Queen Duet Firm mattress from Makin Mattresses Canberra

Whenever we have needed a mattress for ourselves or the family we have not worried about going anywhere else except to go direct to Makin Mattresses and I have recommended acquaintances to do the same.

Purchased a Queen Indulgence Plus mattress from Makin Mattresses Gold Coast

Overall a pleasant and informative experience and we have no hesitation in recommending you to others. As an Australian company you've done us all proud!

Purchased a Queen Duet Firm mattress and two drawer base from Makin Mattresses Gold Coast

We had paid originally close to $6000 for a Sealy Posturepedic "Rockefeller" - purchased Dec 2010 - complaints about heat retention - "comfort" adjustment - further $250 - didn't work - eventually DJ's organised swap for a "Forbes" - still far too hot. Saw your ads - looked around internet - read Choice article - decided on your mattress. Plain chiropractic mattress you can flip - sleeping fine. Very disappointed and angry both with DJ's and Sealy - service abysmal- particularly from Sealy - rude and not at all interested in our plight.

Purchased a King Chirofirm mattress and base from Makin Mattresses Newcastle

With the purchase of our new home we have been on a furniture spending spree buying upgrades. Of all the purchases we have made, the customer service and delivery performance the Newcastle team showed was absolutely perfect. they didnít have the mattress I wanted in stock when I walked in, and I explained that I needed delivery before the coming weekend, your team made my mattress that night, and delivered it ( to the very minute that they said the truck would be there ) at 6.45 the following morning. If I could translate the professionalism and customer service focus I experienced from MM into my own industry (steel) I would be a very happy camper indeed. I have since given glowing recommendations of MM Newcastle to every single one of my friends and relatives that care to listen. Thank you guys very much for your help, and the wife and I have discussed it and decided that in 6 years when we replace the mattress we will be spending a lot more and going the luxury option!!

Purchased a King Siesta mattress from Makin Mattresses Newcastle

Good price great product excellent service locally made in influenced by decision. I tell all my friends often about my dealings with your company. After 11years in retail management itís nice to see a company excelling in customer service

Purchased a King Natural Comfort Wool Latex mattress from Makin Mattresses Newcastle

I liked the low pressure sales approach. The mattress is everything we could have wished for; I especially liked the separate pillow-top.

Purchased a Queen Chirofirm mattress from Makin Mattresses Gold Coast

The process of purchasing my mattress was very straightforward, delivery was on time, the staff were friendly, and it all took place very quickly; no issues or problems experienced. Keep up the good work! Will recommend to others.

Purchased a Double Siesta Plus mattress from Makin Mattresses North Brisbane

I was given all the information that I needed to know about each bed that I looked at and the decision was left up to me which one I decided on, there was no push towards any of the beds but the thing that was said was which one do you feel most comfortable to me. They also gave me space to make my decision. Great staff.

Purchased a Queen Chirofirm mattress and base from Makin Mattresses North Brisbane

Overall experience was excellent and will recommend to family and friends. Since sleeping on my Queen Bellissimo mattress I wake up pain free.

Purchased a Queen Bellissimo Duo Soft mattress from Makin Mattresses Newcastle

Very pleasant experience. Jared was extremely helpful and not too pushy which allows the customer to make informed decisions. Very happy with our ensemble. Keep supplying quality at an affordable price. VERY surprised at the cost compared to many outlets we visited. Just thought that they were going to be more expensive!

Purchased a King Single Indulgence mattress from Makin Mattresses South Brisbane

Honestly, having shopped around previously at Harvey Norman, Super Amart, Captain Snooze etc I was not that impressed with their service and the costs were too high for not only the mattress but possible delivery. In the end, once I heard about Makin Mattresses and visited the store, I was impressed not only with price, being locally made, possible delivery fees (which we didn't use in end as we picked up) but I appreciated talking to someone who dealt with mattresses and knew how to help. No disrespect to other businesses and their staff but it was nice to come to someone who specialised solely in mattresses at an affordable price due to such an extensive range. You made it easy. Much appreciated to buy 2 single mattresses for the twins. When we a new queen bed mattress we will visit again.

Purchased a Single Perfect Posture mattress from Makin Mattresses South Brisbane

The mattress I wanted was in stock and was ready for me when I arrived to pick it up. They loaded it in my ute while I was in paying for it. No hassles at all.

Purchased a Queen Perfect Posture mattress and base from Makin Mattresses Adelaide

Very happy with our purchase! Have had mattress now for almost a month and now experience QUALITY sleep. No more nights of tossing and turning from springs digging in or trying to get comfortable. Would HIGHLY recommend Makin Matresses to anyone who was in the market for a new mattress. Oh, and the new pillows are just amazing. Will never go back now...

Purchased a Queen Duet Medium mattress from Makin Mattresses Gold Coast

 
 
 
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